At 711ph, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a 711ph player in the Philippines.
Every piece of data you send to 711ph is encrypted in transit using the same standard trusted by BPI, BDO, and Metrobank.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by 711ph.
711ph does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate and improve the 711ph platform.
711ph complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
1.1 This Privacy Policy ("Policy") describes how 711ph ("711ph," "we," "us," "our") collects, uses, stores, and discloses personal information about users ("you," "Player") of the 711ph online gaming platform, including the website at https://711ph.app and any associated mobile applications or services (collectively, the "Platform").
1.2 711ph is committed to protecting the privacy and security of your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
1.3 By registering an account on 711ph or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 711ph Platform.
1.4 This Policy should be read together with the 711ph Terms & Conditions, which are available at 711ph Terms & Conditions.
2.1 Registration and Identity Data. When you create a 711ph account, we collect your full legal name, date of birth, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and Philippine mobile number.
2.2 Identity Verification (KYC) Data. To comply with PAGCOR regulations and anti-money laundering requirements, we may collect copies of government-issued identification documents such as your PhilSys National ID, passport, driver's license, UMID, SSS ID, or voter's ID, as well as proof of address documents.
2.3 Financial Data. We collect information necessary to process deposits and withdrawals, including GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, and others), and transaction history. We do not store full payment card numbers on our servers.
2.4 Gaming Activity Data. We collect records of your gameplay, including games played, wagers placed, wins and losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.
2.5 Technical and Device Data. We automatically collect certain technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, and unique device identifiers.
2.6 Communications Data. We retain records of communications between you and 711ph, including live chat transcripts, email correspondence, and support ticket history.
2.7 Responsible Gaming Data. If you use our responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we record these preferences and apply them to your account.
3.1 Directly from You. Most of the personal data we hold is provided directly by you during registration, KYC verification, deposit and withdrawal requests, and communications with our support team.
3.2 Automatically. We collect technical and usage data automatically through cookies, web beacons, and similar tracking technologies when you access and use the Platform. See Section 7 (Cookies and Tracking) for more details.
3.3 From Third Parties. We may receive data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services. We only use such data for the purposes described in this Policy.
4.1 711ph uses your personal data for the following purposes:
5.1 711ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 711ph does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances.
6.2 We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
6.3 Any third party with whom we share your data is required to handle it in accordance with applicable Philippine data privacy laws and is prohibited from using it for any purpose other than the specific service they provide to 711ph.
6.4 In the event of a merger, acquisition, or sale of all or part of 711ph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
7.1 711ph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage, and support security functions. Cookies are small text files stored on your device when you visit the 711ph website.
7.2 We use the following categories of cookies:
7.3 You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the 711ph Platform.
8.1 711ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:
8.2 When your data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 711ph will securely delete or anonymize it.
9.1 711ph implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 711ph will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 711ph:
10.2 To exercise any of the above rights, please contact the 711ph Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
10.3 Please note that certain rights may be limited where 711ph is required to retain or process your data to comply with a legal obligation (e.g., AML record-keeping requirements).
11.1 The 711ph Platform is strictly intended for adults aged twenty-one (21) years and above. 711ph does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will delete that data immediately and close the associated account.
11.2 If you believe that a minor has registered on the 711ph Platform, please contact us immediately at [email protected] so that we can take appropriate action.
12.1 711ph reserves the right to update or modify this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material, we will notify registered players via email or in-platform notification prior to the changes taking effect.
12.2 Your continued use of the 711ph Platform after any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 711ph Data Privacy Officer:
13.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response.
Your financial data — GCash, PayMaya, BPI, BDO transactions — is protected with the same 256-bit SSL encryption used by Philippine banks.
711ph fully complies with the Data Privacy Act of 2012 and NPC regulations — your rights as a Filipino data subject are always respected.
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